Enterprise brands can now deliver truly personalized shopping experiences at scale through unified search, product discovery, and merchandising capabilities
Monetate, the leading personalization platform that helps build personal and meaningful digital connections between ecommerce brands and their global customers, today announced a significant evolution of its platform with the launch of Orchid AI. This new AI-powered engine unifies search, navigation, personalization, testing, and more to help global brands deliver category-defining experiences at scale.
“Today’s brands face unprecedented challenges—from rising customer acquisition costs to increasing tech competition and evolving customer expectations,” said Steve Maher, CEO of Monetate. “We’ve enhanced our platform to make it more intelligent, powerful, and accessible so teams can respond to these rising challenges head-on.”
The enhanced Monetate platform includes:
- Smart Site Search: Use Orchid AI to deliver 41% higher search revenue by personalizing results using real-time intent
- Dynamic Category Pages: Create custom category page experiences for different segments powered by Orchid AI
- Intelligent Recommendations: Drive 4X RPS increase through Orchid AI-powered product suggestions, deployable across web, mobile, app, kiosk, and more
- 1:1 Personalization: Deliver uniquely tailored experiences to each visitor across all touchpoints that increases conversion rates by 25% using Orchid AI
- Dynamic Testing: Leverage Orchid AI to auto-allocate traffic to winning variants in real time—avoid having to wait for statistical significance
- AI-Powered Audience Discovery: Leverage Monetate’s Orchid AI to identify high-value segments and surface optimization opportunities.
